Frequently Asked Questions
Everything you need to know about shopping with DIVINBYDIVIN.
How long does shipping take and what are the costs?
We offer standard and expedited shipping. Standard shipping typically takes 5-7 business days, while expedited takes 2-3 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our returns portal to initiate a request.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our specific garment measurements for the most accurate fit.
What payment methods do you accept?
DIVINBYDIVIN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are your clothes manufactured and what is the quality?
Our collections are designed in-house with a focus on premium fabrics and ethical manufacturing. We partner with vetted suppliers to ensure every piece meets our high standards for durability and style.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.